We at Precision Mental Wellness, Inc. ("PMW", "us", "we", and "our") respect your privacy and acknowledge the sensitive nature of personal data that you may share with us through using our mental health wellness website or mobile application ("Service").
We have created this Privacy Policy to explain how we collect, use, disclose and otherwise process personal information in connection with operating our Service. This Privacy Policy describes the practices concerning the information collected about you by us when using our Service.
In addition, this Privacy Policy explains the rights and choices available to you with respect to your personal data.
We ask that you read this Privacy Policy carefully. This Privacy Policy should be read together with our Terms of Service. By using the Service, you are agreeing to the terms of this Privacy Policy and the accompanying Terms of Service, both of which govern your use of the Service.
In this Privacy Policy, you will find that we collect data, both from your manual input as well as collected automatically by your phone. This information will be used for novel scientific research in the mental health field. Our team was born from psychiatry research and is committed to finding new advances in digital mental health. Our app data collection allows us to explore which data streams will be most strongly correlated with mental health. Any findings will result in better performance of the app. This way your data can help others as we together work to advance mental health.
We will obtain information about you through your use of the Service. We may collect your personal information, whether from you directly or automatically.
You may choose to input or provide access to certain physical or health-related information about yourself. You may choose not to provide some or all of your personal information to us, but this may prevent us from providing our Service to you or limit our ability to provide you with the full scope of Service.
To create your account, you will register using your Google or Apple account and we will extract certain personal information such as your name and email address and other personal information that your privacy settings on such account permit us to access.
We will need this information to facilitate your access to the Service and validate your login for your security, as well as to restore and recover your account and its associated data on another device.
In addition, we will collect, process, and store your personal data to provide you with our Service, as follows:
| Personal Data | Purpose of Processing | |
|---|---|---|
| Data collected from you | Name, email address, gender, age and photo (Uploading your photo is optional) | To create your account, provide personalized Service (gender/photo) and confirm your age. |
| Health and sensitive Data: mood levels, individual symptoms, current and past medications, sleep quality, daily activity, exercise, voice recordings | To provide personalized Service and enhance your experience and contribute to new scientific findings in mental health | |
| Data collected automatically | Physical location or movements | To provide personalized Service and enhance your experience and contribute to new scientific findings in mental health. |
| Sensory data: audio, electronic, visual, or similar information via syncing with other health applications you use* | To provide personalized Service and enhance your experience and contribute to new scientific findings in mental health | |
| Device data: such as, operating system used (for example: iOS), internal resolution of the browser window, device type, country code, identifiers associated with technologies that may uniquely identify your device or browser, dates and times of access | To provide the Service | |
| IP address: which may consist of a static or dynamic IP address and will sometimes point to a specific identifiable computer or device; browser type and language; referring and exit pages and URLs; date and time | To provide the Service or to determine your approximate location for statistical and analytics purposes | |
| SMS and/or call logs — only number of interactions (no access to SMS/call content) | To determine your symptom levels and personalize the Service and contribute to new scientific findings in mental health | |
| Usage data: information about your use of the Service | Our servers process anonymized data in order to understand your usage of our services. We collect this information and use it as aggregate data to allow us to better understand which features are the most relevant or useful to our users as a whole, and to communicate with you about relevant and timely information. | |
| Cookie data: information that we collect using "cookie" technology. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser but doing so may make you unable to access certain parts of the Service. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you visit the Service. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them). |
We collect this information to help us understand how users use the Service, how we can improve and enhance its
features. We may use third-party analytics services (such as Google Analytics) to evaluate your use of the Service, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to the Service and your usage. These third parties use cookies and other technologies to help analyze and provide us the data. |
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| *You can "unsync" or alter permissions for our Service, from other applications you use or via your device general settings at any time. | ||
To summarize, we mainly use your data to provide you with our Service. We also track and process your personal data, health data, and your various activities to understand your needs and personalize the Service accordingly. Additional data about your use of Service is required to analyze and fix technical issues, enhance and improve the Service features.
We may also aggregate and/or de-identify any information that we collect, such that the information no longer identifies any specific individual. We may use, disclose, and otherwise process such information for our own legitimate business purposes — including historical and statistical analysis and business planning — without restriction.
By creating an account with us you explicitly consent that we may store and process your health data (as detailed above), that you provide through the usage of the Service and process solely for the purpose of providing our Service, personalizing our Service and improving our Service features. You may withdraw your consent to this use of your health data at any time by deleting your account.
By using our Service and our website you consent that we may use cookies and third-party services, and collect your usage data under a unique identifier, for the purposes of tracking, analysis, and improvement of our website and app.
We retain personal data for no longer than is necessary for the purposes for which it is processed, unless applicable law requires storage for a longer period of time.
We will not sell, rent, or license your personal information; however, we may share information about you for the purposes described in this Privacy Policy, as follows:
We may share your information with PMW's affiliates for legitimate business purposes, including, processing operations, such as data hosting and maintenance.
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, we may share your information as part of the transaction.
We may use third party service providers (including cloud storage and web hosting providers) to host the Services and store data processed in the scope of the Service.
Cloud Services (including cloud storage and web hosting providers) — we may use third-party providers to host the Services and store data processed in the scope of the Service.
In addition, we may disclose and/or share your information to comply with legal or regulatory obligations (including to comply with a court order, judicial subpoena or other subpoena or warrant), industry standards, judicial process, and our policies, as well as to protect against, identify, investigate, prevent and respond to fraud, illegal activity (such as identifying and responding to incidents of hacking or misuse of our Service), and claims and other liabilities.
We apply security measures to protect against the misuse, loss, and/or alteration of personal data under our control. Despite these measures, however, we cannot and do not guarantee that information will be absolutely safe from interception or intrusion during transmission or while stored on our system, or otherwise.
When you create an account as part of using our Service, you are responsible for maintaining the confidentiality of your account password and for any activity that occurs under your account. Please notify us of any unauthorized use of your password or account.
The account that you use to login (Google or Apple) will store your password. We will not track or store any passwords.
When your data is transmitted between your device and our servers it will be encrypted.
We may use your personal data, such as your email address, to contact you with messages and notifications. You may consent to push notifications, in-app messages, surveys, text messages, and emails to deliver Service-related content, such as suggestions for activities or recommendations to improve your mood levels. If you disable any of the aforementioned communication channels, part of the Service may be impacted. You can choose to opt out of being contacted at any time.
You can stop all new data collection by us by uninstalling our application using the standard uninstall process for your device. If you uninstall our application from your device, the unique identifier associated with your account will continue to be stored. If you reinstall the application and log in with your same credentials, we will be able to re-associate this identifier to your previous activities and uses of the Service.
We do not knowingly collect or use personal data from children under the age of 16 years old (or older if required in an applicable jurisdiction to comply with applicable laws). If you are not over 16 years old (or older if required in an applicable jurisdiction to comply with applicable laws) then DO NOT DOWNLOAD OR USE THE SERVICE. If we gain actual knowledge of the information from or about a child under the age of 16 years old, we reserve the right to immediately delete the account and wipe all related information from our servers. You are responsible for any and all account activity conducted by a minor on your account.
We reserve the right to update this Privacy Policy from time to time, to reflect changes in our practices and Service or changes in applicable laws. When this Privacy Policy is updated, we will update the date of this Privacy Policy accordingly. Continued use of the Services after such date constitutes acceptance of the updated Privacy Policy. If we make material changes to how your personal information is collected, accessed, or otherwise used as a result of your use of the Services or if your rights under this Privacy Policy are materially impacted by changes to our privacy practices, we will inform you by additional means such as notification to your email address. Please check this Privacy Policy periodically for changes.
You may contact us with questions, comments, or concerns about our Service and this Privacy Policy, or to exercise your data protection related rights by submitting your requests or inquiries to legal@pmw.health.